Please try our new Telephone Payment System accessible 24 hours a day, 7 days a week. 888-291-2143
PLEASE NOTE: WHEN MAKING ONLINE PAYMENTS WITH A CREDIT/ DEBIT CARD THERE IS A
SERVICE FEE OF $2.50 THAT WILL BE CHARGED SEPARATELY. WHEN MAKING ONLINE PAYMENTS WITH AN ELECTRONIC CHECK THERE IS A SERVICE FEE OF $2.05 THAT WILL BE CHARGED SEPARATELY. THANK YOU!
DOXO is a third-party online bill payment website - they are NOT affiliated in any way with the Henry County Water District.
DOXO may charge additional fees, and the Henry County Water District cannot control when or even if payments will be received. Any late payments will result in interest and penalties being applied to your account.
THERE ARE NO BOIL WATER ADVISORIES AT THIS TIME.
Each year the Henry County Water District begins its comprehensive unidirectional flushing program throughout the Counties that we provide water to. Our goal is to ensure that water quality is maintained at optimal levels. This is done by properly maintaining the District's water distribution system. The flushing process is when water is moved through a water line at at high velocity so that a "scouring" action is created. This removes any material build-up in the water line. The entire flushing process is critical to the maintenance of water quality to our system. Iron sediments and manganese both occur naturally in water. The sediments do not pose any health concerns but they do affect the taste, clarity and color of the water. We recommend you do not use the water or do laundry for about an hour if you notice a reddish, yellow or brown tint to your water. If you notice these changes in your water, run your faucets for a few minutes to make sure the water is clear and you may resume normal water usage. We apologize for any inconvenience however this is a mandatory flushing program that MUST be done.
The 2021 Henry County Water District annual water quality report is available.
This report contains important information about your drinking water. Please click here 2021CCR-henrycounty.pdf to view your 2021 annual water quality report or to request a paper copy call (502) 532-6279
Our mission at Henry County Water District is to satisfy the water supply needs of the customers in our communities. To us, this does not just mean providing you with a safe secure supply of the water, but the highest quality, best tasting water possible. The water is constantly monitored during production.
The District employs a very dedicated excellent customer service department, on call 24/7. Our commitment doesn’t stop at the tap. Our staff will gladly assist you with any questions you may have about rates, leaks, water chemistry or water conservation. We do all this so every time you see our name or the “Quality on Tap” logo, you feel confident that safe drinking water is being provided for your family and ours….Today and in the Future.