NOTICE
Starting on March 16th, 2020 our lobby and walk-in will be closed to the public until further notice due to the COVID-19 virus. Our staff will still be functioning as normal. You may place your payment in the drop box. Our On-Line and call with Debit Card options are open as well. For any other and all questions please give us a call at (502) 532-6279 between 8:30am - 4pm.
The District has been in contact with State and Local officials and are monitoring the situation as close as we possibly can. We apologize for any inconvenience during this time. Our Plant and Distribution Staff will still be performing daily duties to provide the best product and service that we possibly can. We have discussed with our personnel to keep customer's wants a priority and to try and communicate by phone instead of close contact. If you have any questions regarding the EPA's statement as to Drinking Water, please refer to EPA.gov/coronavirus.
We appreciate our customers patience and understanding through these times and after the situation has been resolved you will be notified of when the office has been completely re-opened.
Thank you.
Management
THERE ARE NO BOIL WATER ADVISORIES AT THIS TIME.
Each year the Henry County Water District begins its comprehensive unidirectional flushing program throughout the Counties that we provide water to. Our goal is to ensure that water quality is maintained at optimal levels. This is done by properly maintaining the District's water distribution system. The flushing process is when water is moved through a water line at at high velocity so that a "scouring" action is created. This removes any material build-up in the water line. The entire flushing process is critical to the maintenance of water quality to our system. Iron sediments and manganese both occur naturally in water. The sediments do not pose any health concerns but they do affect the taste, clarity and color of the water. We recommend you do not use the water or do laundry for about an hour if you notice a reddish, yellow or brown tint to your water. If you notice these changes in your water, run your faucets for a few minutes to make sure the water is clear and you may resume normal water usage. We apologize for any inconvenience however this is a mandatory flushing program that MUST be done.
Our mission at Henry County Water District is to satisfy the water supply needs of the customers in our communities. To us, this does not just mean providing you with a safe secure supply of the water, but the highest quality, best tasting water possible. The water is constantly monitored during production.
The District employs a very dedicated excellent customer service department, on call 24/7. Our commitment doesn’t stop at the tap. Our staff will gladly assist you with any questions you may have about rates, leaks, water chemistry or water conservation. We do all this so every time you see our name or the “Quality on Tap” logo, you feel confident that safe drinking water is being provided for your family and ours….Today and in the Future.